Service Supervisor

What you'll be doing:

As a Service Supervisor at Plugout, you'll lead and oversee our service team, ensuring top-notch support and maintenance of our security solutions for clients. Your responsibilities will include:

• Supervising and coordinating the daily activities of the service team.
• Ensuring timely and efficient completion of service requests and maintenance tasks.
• Providing technical guidance and support to service technicians.
• Managing service schedules, assignments, and resource allocation.
• Conducting regular performance evaluations and providing feedback to team members.
• Collaborating with other departments to resolve complex service issues.
• Maintaining service documentation and ensuring compliance with company standards.
• Idetifiying opportunities for process improvements and implementing best practices.
• Building and maintaining strong relationships with clients to ensure customer satisfaction.

You're probably a match if you have:

• Proven experience in a supervisory role within the service or technical support field, preferably in the security solutions industry.
• Strong technical background with a deep understanding of security systems and solutions.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Exceptional communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• A high school diploma or equivalent; additional technical certifications or a bachelor's degree in a related field a plus.

About Plugout

Plugout is a leading provider and integrator of security solutions. We are dedicated to protecting businesses by offering cutting-edge security technologies and services. Our mission is to empower organizations with the tools and knowledge they need to safeguard their operations. With a team of experts and a commitment to innovation, Plugout is at the forefront of the security industry.

A glimpse of what we offer:

• Competitive salary with commission and bonus opportunities.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.
• Employee wellness programs and resources.
• Flexible working arrangements to promote work-life balance.

Ready to join a team that's making a difference in the security solutions industry? Apply now and become a key player at Plugout.